Mondoze Terms of Service
Acceptable Usage Policy
Privacy Policy
Anti-Spam Policy
In our ongoing commitment to provide efficient services for our customers, Mondoze has introduced a new, more vigilant anti-spam policy. Besides, we have implemented the following policy as a part of our commitment to reduce spam related activity.
Money Back Guarantee/Refund
Refunds are not applicable in the following cases:
- Promotional & Discounted Plans – VPS services purchased under promotions, discounts, or special offers are non-refundable.
- Service Violations – Refunds will not be provided if the user has violated our Terms of Service, including abuse, illegal activities, or resource overuse.
- Used Services – If the VPS has been actively used or accessed after provisioning, refunds will not be granted.
- Late Refund Requests – Refund requests made beyond the eligible refund period will not be considered.
- Non-Payment Suspensions – If the VPS service was suspended or terminated due to non-payment, it is not eligible for a refund.
- Custom Configurations – VPS plans with custom configurations, add-ons, or special requests are non-refundable.
- Downgrades or Plan Changes – Refunds are not issued for service downgrades or mid-cycle plan changes.
- Wrong Purchases – Refunds will not be provided for accidental or incorrect purchases made by the user. Customers are advised to review their order carefully before confirming the purchase.
VPS Promotion
- Promotional and discounted VPS services are non-refundable. All sales are final. Additionally, services purchased under a promotion or discount are not eligible for upgrades. Please review the terms before making a purchase
- The promotions are non-transferable and not convertible to cash.
- Mondoze reserves the right to withdraw the promotion or amend the terms and conditions or disqualify any customer if there is a suspicion of misuse or abuse without prior notice.
Referral Program
Eligibility: Existing Mondoze customers and non-customers can participate in the program. Mondoze reserves the right to modify or terminate the referral program at any time.
Referral Link and Tracking: Upon registration, participants will receive a unique referral link. Referrals must sign up using the participant’s referral link for tracking and eligibility. Mondoze is not responsible for referral sign-ups without proper referral link usage.
Commission and Payouts: Participants earn a 15% commission on qualifying referrals’ purchases. Commission is calculated based on the net revenue received from the referred customer. A minimum balance of US$30 must be reached before payout is permitted. Payouts are typically made through preferred payment methods specified by Mondoze. Mondoze reserves the right to adjust commission rates or payout terms at its discretion.
Referral Validity: In case of refund or cancellation within the 60-day period, the referral commission will be voided. Mondoze retains the right to validate referrals and adjust commissions if any fraudulent activity or abuse is detected.
Cookies and Attribution: Referral cookies have a duration of 90 days from the time a potential customer clicks on the referral link. If a referral signs up within the 90-day cookie period, the commission will be credited to the participant. If multiple affiliates refer the same customer, the referral link that was clicked last will be attributed.
Prohibited Activities: Participants must not engage in spamming, unethical practices, or misleading promotions. Affiliates must not use their own referral link to sign up for Mondoze services.
Limitation of Liability: Mondoze is not responsible for any indirect, incidental, or consequential damages arising from participation in the referral program. Mondoze’s maximum liability shall be limited to the total referral commission earned by the participant.
Modification and Termination: Mondoze reserves the right to modify or terminate the referral program at any time without prior notice. Participants will be notified of any changes to the program via email.
By participating in the Mondoze Referral Program, you agree to comply with these terms and conditions. Violation of these terms may result in the termination of your participation and forfeiture of any pending commissions.
By signing up to a Mondoze service plan, you acknowledge and accept the Terms & Conditions provided herein, in addition to the Registration Terms & Conditions specified at www.mondoze.com/terms