Reset email account password by Admin account in SmarterMail v16
1) Log in to the web interface as administrator through URL: mail.yourdomainname.com with administrator username with password
Note: The email account need to have administrator privilege in order to reset the email account password from Smartermail
2) Go to the last button of the top panel > Domain Settings
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3) Select the Accounts on the Left panel
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4) Click on the email account from the email account list then click on the… button and Change Password
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5) Change the password and save it.
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Please feel free to visit our Knowledge Base for more information.