Reset email account password by Admin account in SmarterMail v16
1) Log in to the web interface as administrator through URL: mail.yourdomainname.com with administrator username with password
Note: The email account need to have administrator privilege in order to reset the email account password from Smartermail
2) Go to the last button of the top panel > Domain Settings
3) Select the Accounts on the Left panel
4) Click on the email account from the email account list then click on the… button and Change Password
5) Change the password and save it.
Please feel free to visit our Knowledge Base for more information.