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Office 365 How-To

Last modified: October 5, 2022
Estimated reading time: 1 min

Steps 1: Gather information needed for the MX pointing

1. Login into Office 365 with the valid account

2. Click on Admin

3. Under Management, click on Domains

4. Proceed as instructed to add in the domain

5. Click on Pending Verification next to the domain

6. From the Verify domain page, records the address (Example 123xyz) information to proceed further.

Step 2: Create a new TXT or MX record for verification: 

TXT

=====

Record Type for TXT: @ or Empty

TXT Value: MS = 123xyz (May get once you have the records from office 365)

TTL: 3600

MX

=====

Hostname: @ or domain name

Value: 123xyz

Priority: Lower the value higher the priority (Example: 0)

TTL: 3600

Step 3: Verify Domain

1. Login into Office 365 with the valid account

2. Click on Admin

3. Under Management, click on Domains

4. Proceed as instructed to add in the domain

5. Click on Pending Verification next to the domain

6. From the Verify domain page, click on verify

7. If verification is successful, a dialogue will appear to inform you that your domain has been added to your account

8. If verification failed, it means that your domain may need more time to propagate.

9. Click on Finish, and the domain shall be listed as Active.

Steps 4: Add the MX records

Records type: MX

Priority: 0

Hostname: @

Destination Address: 123xyz

TTL: 3600

Steps 5: Add 4 CNAME records

Note: Advisable to use 3600 seconds instead of 1 hour

Steps 6: Add in SPF records to prevent email spam

Steps 7: Add SRV records

For more information, kindly visit our Knowledge Base.

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